What we collect
We may collect the following information:
- Name and job title
- Contact information including email address
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer surveys and/or offers
- Unique device identifiers to anonymously identify your computer or device
Other permissions that we require:
- Accessing device’s files and folder to allow the import of samples and songs with our apps.
- Using the device’s microphone for recording external input.
Data collected through our website
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: internal record keeping – we may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the Services according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Third-party websites and applications
The Services can give you access to third-parties or “external services”, such as websites, platforms, or networks that work in connection with our services.
Mixvibes has no control over external services can not be responsible for their content, operation or use. By pointing or otherwise providing access to external services, Mixvibes makes no warranty or does not expressly or implicitly endorse, in relation to the legality, the accuracy, the quality or the authenticity of the content, information or services provided by these external services.
Therefore, you should review the Conditions of Use of these external services, as those can differ from the ones expressed by Mixvibes.
Mixvibes disclaims any liability for any damages arising from your use of external services.
Our Services are not directed to children under 13. If you learn that a child under 13 has provided us with personal information without consent, please contact us.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at firstname.lastname@example.org
- You may discard the permissions required when installing our apps (record or access to device’s folders) or uninstall our apps.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
What user information do we collect within our mobile apps?
Our mobile applications contain a third-party SDK that collects Personally Identifiable Information (PII). This SDK (OneSignal) is used by Mixvibes for the purpose of sending push notifications to the end users of our apps. However, OneSignal also collects user data for their own purpose and may store and share the following information:
- Your device’s Advertising Identifier
- Some or all of the following information: IP address, device push token, network information, language, timezone, product preferences, and privacy preferences.
Please note that OneSignal does not collect your email address or your precise geographical location (e.g. GPS-level data) as our apps do not collect such data.
More information about OneSignal’s use of data collected
OneSignal also does the following “(…) we or a data partner we have engaged may collect and store a unique identifier matched to your mobile device, in order to deliver customized ads or content while you use applications or surf the internet, or to seek to identify you in a unique manner across other devices or browsers”.
Opting-out from third-party services collecting user data
Opting-out of OneSignal data collection
End-users may opt-out of OneSignal related data collection by modifying the ad tracking settings on their device (identified by “Limit Ad Tracking” on iOS and “Opt out of interest based ads” on Android), or by sending a message through the contact form here https://onesignal.wufoo.com/forms/z16j8an40nfirat/.
Opting-out of OneSignal push notification
End-users may opt-out of OneSignal push notifications at any time by enabling the “Block” option within their Android Settings. This option can be accessed from Settings > Sound & notification > App notifications.
Contents distributed within our mobile apps
Our mobile applications allow you to make use of contents to create your own musical creations, e.g. DJ mixes or tracks.
Sample packs available in Remixlive
The contents (“Samples”) included in the app “Remixlive” are royalty-free so you can use them in your tracks without any risk of copyright infringement. However, selling or distributing Samples separately is not permitted. For instance, you can’t upload a track that is just one bass loop on its own. But as long as you add a drum loop or another sample on top of it, you become the owner of the track. If you are using samples other than the ones natively provided in Remixlive, Mixvibes declines any responsibility in cases of copyright infringement.
Sharing recordings made in Remixlive and Cross DJ
You can also share recorded contents through various platforms, e.g. SoundCloud, Mixcloud, YouTube or Facebook. As an end-user of the application, and especially when recording contents that are not directly provided by the application, you should make sure the contents does not violate the rights of third parties, for which Mixvibes disclaims any responsibility or liability.